Respect for the privacy of its customers and compliance with applicable legal obligations in this regard is a priority for FLH. FLH therefore guarantees users respect for their privacy by taking the necessary measures to protect their personal data.
1 – Collection and processing of personal data
The access and use of the Site does not imply the provision of personal data by the User.
However, the use of certain features of the Site, such as the “Contact Us” option, may involve the provision of personal data.
FLH is responsible for collecting and processing the personal data of the Site Users, in accordance with and for the purposes set out in the applicable personal data protection legislation.
Such data will be processed by FLH for the purposes of communication with its users and customers.
2 – What is personal data?
Personal data is any information of any kind and regardless of its medium, including sound and image, relating to an identified or identifiable natural person (data subject). An identifiable person is one who can be identified directly or indirectly, by reference to an identification number or to more specific elements of his or her physical, physiological, mental, economic, cultural or social identity.
3 – User rights
Under the terms of the applicable legislation, Users may, at any time, request access to personal data
concerning them, as well as their rectification, removal and limitation, the portability of their data, or oppose its processing – subject to the conditions established by law – by sending a written request to FLH at the below e-mail address.
The User may also obtain confirmation that personal data concerning him or her is being processed and, if requested, a copy of the data processed will be made available.
Under the terms of the law, Users are also guaranteed the right to withdraw their consent to the processing of data for the purposes indicated, provided that the processing is carried out on the basis of
consent, without, however, invalidating the processing carried out up to that date on the basis of consent previously given.
In order to exercise any of the rights, the User must submit a written request to the following contacts: Telephone: 213 470 422
Address: Avenida da Liberdade, 36 1oB, 1250-145 Lisboa
4 – Personal data retention
Personal data shall be retained by FLH for a period of 2 years from the date of collection, unless otherwise provided for by applicable law.
5 – Sharing personal data
FLH may transmit its data to sub-contractors for the above purposes in accordance with the terms of the contracts concluded with them.
User data may also be disclosed to third parties where the disclosure is made in compliance with a legal obligation, a decision of the National Data Protection Commission or other relevant supervisory body, or a court order, or where the communication is carried out to protect the vital interests of Users or any other legitimate purpose provided for by law.
6 – Security Measures
FLH will use its best efforts to protect users’ personal data against unauthorized access. To this end, it uses security systems, rules and other procedures in order to guarantee the protection of personal data, as well as to prevent unauthorized access to data, improper use, disclosure, loss or destruction.
It is, however, the responsibility of the Users to guarantee and ensure that the devices and equipment used to access the Website are adequately protected against harmful software, computer viruses, worms or any other type of externality.
7 – Links to third party sites
Links on this Site may lead to other sites. FLH does not endorse in any way the content of such sites, or the sites linked to or referred to from them.
FLH shall not be liable for damages resulting from viruses that may infect the User’s computer or network, or other property, as a result of accessing the FLH site and transferring content from the site to the User’s computer or network.
This privacy statement applies only to information collected on the FLH Site.
8 – Complaints
Without prejudice to any other administrative or judicial remedy, the User is entitled to lodge a complaint with the competent supervisory authority in accordance with the law if he or she considers that the processing of his or her data by FLH violates the legal regime in force at any time.
9 – Questions and suggestions
The User may contact FLH on all matters relating to the processing of his/her personal data and the exercise of his/her rights under applicable law and those referred to in this Policy, through the following contacts:
Telephone: 213 470 422
Address: Avenida da Liberdade, 36 1ºB, 1250-145 Lisboa
FLH reserves the right to change these terms of personal data processing at any time. These changes will be duly publicized on the Site.
Last updated: 24/04/2019